Pleasant

Exceptional

Spacious rooms but overcrowded facilities

Liked: Facilities were good but overcrowded - pools, tennis courts, gyms and restaurants all super crowded and staff were overwhelmed. Service wasn't great to be honest, but the rooms were very big and comfortable.
Disliked: Service could've been better. Staff were overwhelmed in the restaurant and forgot our order. It finally arrived 2 hours later but they did give us a discount of the bill to apologise, so at least they did try to rectify the situation, which we appreciated. Not sure I would stay here again. Definitely not in August!

Relaxing, expensive, attentive staff, nice...

Liked: Breakfast was good as was dinner.Nice pre dinner bar.Rooms good size but bathroom needs bit of modernising. Sink had cracks.Golf facilities amazing.Spa good but overpriced.
Disliked: Could benefit from additional evening food option but not a complaint.Main downfall is facilities for older kids I.e 10-15 is limited. Caters well for young kids.Pre and early teens have little options other than golf.Disappointed with indoor pool facilities expected larger more equipped pool for families.Shame accommodation is separate so have to go in a out in evening and am.

Superb

Liked: Great location, good facilities and the food at tge restaurant was really good.
Disliked: No use of facilities on day of check out..

Exceptional

Passable

Liked: I love the facilities .The spa and the pools were fantastic!The breakfast was amazing,the best I had,worth coming back to the hotel for!
Disliked: The staff at reception on the day of checkout!We asked her if we can check one hour later or checkout on time but use the spa for half an hr extra. It would be absolutely fine if she said we apologise but we are fully booked etc!Instead she said no and u need to pay £25 if u stay half an hour extra! I have never heard that in my life before.It was very off putting!

Very good

Tranquil countryside get away not...

Liked: Beautiful property and tranquil countryside get away