Exceptional

Hardware: great - Software: not...

Liked: Great location in calm neighborhood. Ample breakfast and fresh ingredients. Room is cozy, spacious and clean. 2 bottles of water were appreciated.
Disliked: The way how the property handles parking reservations is extremely inefficient and unprofessional. Guests cannot make reservations in advance which is fine. Upon arrival, there was about 4-6 available parking spots, but I've been told that the garage is fully booked, which I had hard time in believing after seeing a couple of empty spots on arrival. I even returned later to garage, just to check if the garage was full, but it was not. In addition, the reception staff require proper training. They are slow, inefficient, unpleasant, and unprofessional; leaving a very bad first and last impression.I was not given information about alternative parking options, been charged (but refunded) the city tax twice, and my check-out process took 25 minutes and was very frustrating to wait for an invoice that long, especially because I gave all the details on check-in (which took additional 15 minutes).I use FourSide hotel before, and never encountered any issues. This experience will make me want to rethink coming back again.

Very good hjotel, agreably, with...

Liked: The size of the room, the faciléity, the bathroom
Disliked: The breakfast is not so special

Superb

Good

Good

Disliked: The showers were unclean and you could feel a layer of grime when standing in it.

Exceptional

Very good

Very good