A magical hideaway - Beyond...

Liked: I literally cannot get enough of this hotel. I was there last year and now again but sadly just for one night. I contacted the Team about my stay in advance, because I wanted to stay in the same room as last year. Unfortunately it wasn’t possible but they had something bigger planned for us. We’ve got upgraded into a bigger, more spacious and comfortable room. I was speechless and so happy! We were celebrating my friend’s birthday and they were so kind and surprised us with a birthday cake and a bottle of wine. It was such a wonderful stay and we had the best time there. DEFINITELY coming back and many many thanks to Eva from the reception staff. You truly made our stay magical!
Disliked: There’s nothing not to like. Book your stay and get rewarded with the best stay!

So comfortable, great service and...

Liked: Fantastic location and lovely service.The personalised birthday gift and balloons were so cute.The gym was really well featured as I have come to expect from the four seasons hotels.
Disliked: Unfortunately the buffet food wasn't up to the usual four seasons standard and therefore wasn't great value.

Superb

Unfortunate

Liked: Location, valet, in-room dining, room attendees all very nice.
Disliked: Reception check-in too slow.Toilet seat plastic and the area is really small. When you pay over AUD$500 per night you would expect better.Bed is uncomfortably soft. They put a topper which did absolutely nothing. I then asked for another topper which i think my request was ignored.They take a holding deposit but is not refunded upon check-out. Apparently it will be refunded to account in due course.Mode restaurant, quite possibly the worst food I have ever eaten. $40.00 for pasta and tasteless. Wait staff incredibly slow.

Exceptional

Exceptional

Good

Amazing

Liked: Service and the staff was so friendly

Awesome stay

Liked: Fantastic location and room had brilliant views of opera house