Very good

Exceptional

Liked: Jacuzzi and margaritas. Great shuttle service.

Exceptional

Bad

Liked: Nothing to add.
Disliked: We arrived late at the hotel, only to be placed outside in room 205, where we had to carry our heavy bags without any assistance. The room was old and had a strong unpleasant smell. To make things worse, the shower had no warm water. Overall, a very disappointing experience. Would not recommend.

Passable

Great location if you have...

Liked: It was very close to the airport. The bed and comfortable and the room was clean.
Disliked: The staff was not friendly when we arrived at midnight due to our late flight. We walked from the airport since the shuttle was not going at that time. When we told the staff we had walked, they told us that many people do, and we were lucky it wasn’t snowing. When we got to the room, there was only one water bottle. For the price of the room, two should have been included.

Exceptional

Great service and perfect location...

Liked: Service was excellent as usual, although I had to walk to the hotel as there was no airport pickup available by the time I arrived.
Disliked: The room I was given was definitely of a lower standard to that I had been in before during previous stays here, despite being the same price. Nothing really bad, but just clearly not as nice.

Very very unsatisfied

Liked: Location is good
Disliked: My name is Amit methi and I stayed in hotel from 29 to 4 February 2025 but in 6 days hotel clean the room only once. We did informed them to clean but no action. They don’t even change towels everyday. We had to grab ourself from the front desk. We paid such high rates but it’s worthless. I suggest booking.com to check with the hotel about my complain. They did not even take away trash and used plates from the room. When we came at night in the room it was so much frustrating. I suggest to choose some other property if you spend usd 350 per night and getting such bad services.