Four Points by Sheraton Seattle Airport South Guest Reviews
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1.7 miles from Des Moines centre |
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Alofa Sat, 15 February 2025
Exceptional
Nancy Fri, 14 February 2025
Good overnight night close to...
Liked: The room was spacious and bed was comfortable. We loved the Indian restaurant. The staff is very pleasant and helpful.
Disliked: It was a little noisy facing the road.
John Sun, 9 February 2025
Best place to stay prior...
Liked: Staff were great. Restaurant food outstanding.
Disliked: Nothing
Rj Mon, 3 February 2025
Bad experience, not recommended
Liked: Nothing due to bad experience. We will not stay here again.
Disliked: Description at the time of booking clearly said breakfast is included, however, we had to pay for our kids breakfast every day of our stay. We stayed as a family for 3 nights, however, we were only given breakfast coupons only for 2 days (and that too, only for 2 persons per day in a family of 4). What??? When I complained to the manager (for the weekend), he was not only very cold but continued to argue that as per the booking on their system, it allowed them to provide breakfast coupons only for two people. Not sure who to blame (booking.com or four points). After long time arguing, the manager gave me additional 2 coupons for the third day. Never expected or experienced such thing from a hotel that is affiliated to Sheraton. Worst experience ever from a hotel staff in Seattle for us.Nevertheless, the lady manager for the weekdays sounded reasonable, so that was a little relief but too late as we checked out.Breakfast is not a buffet as pictures might be misleading. Pay attention to every detail while booking. The room description on booking and hotel website says 1 Queen bed for a standard double room. What??? That's something weird and never heard ever before. Needs some serious quality check from Hotel management team.Never booking here again. Please go to other hotels close to the airport for peace of mind.
Jesica Sat, 4 January 2025
Good
Liked: the bed, especially the pillows are very cozy. The bathroom and shower rooms are spacious. The hotel is absolutely beautiful, looking luxurious. I love how they have the Indian restaurant inside the hotel which is my favorite.
Disliked: They did not have microwave, and wish they had a bathrobe and slippers for couple
Gurbakhsish Sat, 4 January 2025
Superb
Doan Fri, 27 December 2024
Exceptional
Guystave Tue, 24 December 2024
Good
Elvia Sun, 8 December 2024
Front stuff doing a great...
Liked: The service at night was excellent.
Kayla Tue, 26 November 2024
Exceptional