Four Points by Sheraton San Rafael Marin County Guest Reviews
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2.6 miles from San Rafael centre |
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Lora, Orinda Mon, 11 November 2013
This hotel is pretty run down. The staff is friendly but would not stay here again.
Liked: Right off freeway.
Disliked: Don't believe that the sheets were changed from previous guest; freeway noise.
Fox Mon, 24 September 2012
I made a reservation for two nights at this hotel. I left the next afternoon and checked out early. The coffee maker was broken - the coffee sucked. The bathroom was old and worn out. The closet doors would not open - they were off their tracks and jammed in place. If the staff did their job this would not have been an issue. I would not recommend anyone to stay here.
Liked: Couldn't find one.
Disliked: Bed. Cleanliness. Coffee Maker.
Alondra Wed, 29 January 2025
Good
Kristie Sat, 25 January 2025
Pleasant
Liked: Nice rooms and bar/restaurant
Disliked: Comfortable beds
David Tue, 21 January 2025
Will find somewhere else to...
Liked: Location
Disliked: Everything reminds me of someplace that has been well used
Kathy Wed, 15 January 2025
Great stay, I’m not one...
Liked: Stayed many times. Staff is always friendly and professional. Very clean and easy to find.
Disliked: Not a thing . We’ve stayed here many times and will continue to.
Salomon Sun, 12 January 2025
fine all around
Mario Fri, 10 January 2025
Very good
Emma Thu, 9 January 2025
Exceptional
Michael Tue, 7 January 2025
It’s worth the price and...
Liked: Breakfast buffet very excellent and well prepared
Disliked: So far so good
Julie Sat, 4 January 2025
Nerve wrecking. I would avoid...
Liked: Nice lobby. Bar was closed early for a Saturday night.
Disliked: DO NOT stay in room 114. Two major problems:1. The noise. It needs to be used as a utility room, not a guest room! It was practically in the lobby area right across from the main elevators. So every guest room that came in or out from the elevators, or just walked through to get to their rooms on the first floor in any direction could be clearly heard all night. We also heard the elevators moving, opening and closing, all night.2- we heard breathing sounds throughout the night, as though someone were hiding in the room. We were freaked out and put the lights on, looked all over. We got nervous that there was a camera with audio coming in from the other end.. or some other intrusion on our privacy. It was creepy. And there was a very annoying flashing neon green light from an alarm system on the wall, which didn't help our anxiety about the breathing noises. On its own, even if not some kind of spy cam, it his flashing light was an unwelcome sleep disrupter. Re: the sound of breathing... who knows, but it was unsettling and worth sharing with prospective guests.We requested a Late check out due to poor sleep, and we were told 1pm. The housekeeper knocked and entered two times between 11:30-12:30pm (even after we screamed "late checkout, sleeping!" each time). She tried a third time, but by then we found a door latch and locked that, so bursting in did not happen.
Dash Wed, 1 January 2025
Exceptional