Four Points by Sheraton San Rafael Marin County Guest Reviews
Write a review
2.6 miles from San Rafael centre |
Write a review
Lora, Orinda Mon, 11 November 2013
This hotel is pretty run down. The staff is friendly but would not stay here again.
Liked: Right off freeway.
Disliked: Don't believe that the sheets were changed from previous guest; freeway noise.
Fox Mon, 24 September 2012
I made a reservation for two nights at this hotel. I left the next afternoon and checked out early. The coffee maker was broken - the coffee sucked. The bathroom was old and worn out. The closet doors would not open - they were off their tracks and jammed in place. If the staff did their job this would not have been an issue. I would not recommend anyone to stay here.
Liked: Couldn't find one.
Disliked: Bed. Cleanliness. Coffee Maker.
Evelina Sat, 19 April 2025
Exceptional
Grant Fri, 18 April 2025
Not happy
Liked: Our original room was awesome but when we went to have a shower the water was cold -we had to go out but ran out of time - they finally moved us into another room / too late to shower as we had to go out and the room was substandard to what we paid for
Alexlovestotravel Sun, 6 April 2025
Very good
Liked: breakfast was good, made to order with 4 choices, room very comfortable, clean hotel.
Disliked: The hotel is a bit outdated, furniture a bit weathered but overall a good experience. I would stay there again.
Thomas Fri, 4 April 2025
Never coming back.
Liked: No hot water in shower! Sink had hot water, not shower! Started out luke warm, ended up cold on last day
Susan Thu, 3 April 2025
Passable
Liked: Excessive noise from adjacent rooms particularly from the late night showers.
Sandra Wed, 2 April 2025
Exceptional
Tina Tue, 1 April 2025
Horribly noisy, couldn’t sleep due...
Liked: Hotel is right next to freeway and my room was EXTREMELY noisy to the point where I didn’t sleep for three nights. Could also hear other guests. My family’s room had no hot water for showers and mine took awhile to heat up.
Valeria Sun, 23 March 2025
Great hotel for an unexpected...
Liked: I loved the bed; the mattress was firm and comfy, and the room was very clean. The breakfast buffet was exactly what we needed; the eggs were great. The staff was very friendly, and the front desk lady found me as a Mariott member and added to the reservation even before I asked. We would stay again (we visited the bar to watch games in the past, and it was always a pleasant experience).
Disliked: The pillows were not good, and the towels were worn out, not fluffy anymore, hurting my skin. The room was too dated, the furniture was scratched, mismatched, and ugly, and the bathroom fan (if any) wasn't working. Not many toiletries for a Mariott. I found it expensive for the shortcomings, and I sure expected more.
Valeria Fri, 21 March 2025
Passable
Rosalyn Tue, 18 March 2025
Superb
Liked: Nice staff
Disliked: Rooms are very tired, need renovations.