Liked: Very clean.

I'm so happy I chose Four Points by Sheraton for my stay because it was a great experience. The vibe was mellow, pleasant, and comfortable. I was in town for a concert and the venue was walking distance away which was perfect.

Liked: Great customer service; beautiful; clean room and lobby; awesome location.
Disliked: Parking was expensive and inconvenient.

Could not get clear information about rail system even though it stops right outside the hotel door. Saturday night noise from the lounge was horrible. Too many other choices in the area to return to Four Points.

Liked: Bed and pillows good; staff pleasant.
Disliked: Noise; lack of knowledgable staff.

Room was nice and clean...

Liked: Clean
Disliked: Very small room

Good

Liked: right in downtown. Walking distance to where we want to go. We stay only one night.
Disliked: Everything is fine.

Exceptional

Liked: location

Great place

Liked: Upon the check in process they noticed my birth date and upgraded me to a junior suite! It was a nice surprise
Disliked: Parking included

Need to clean rooms and...

Disliked: Dirty, stinky, not sure if my partner and I got sick because our room was dirty. The room smelled, good thing I have my room spray. The bedsheets were stinky, I was gagging. Also poop stains on the floor near the toilet!

I would definitely recommend this...

Liked: Very clean and excellent staff and service Comfortable well appointed room

Very poor

Liked: Staff were polite and courteous
Disliked: Room was bad. TV was on the side wall and not in front of the bed, wifi was horrible, tv kept losing connection and I had to turn the wifi off to use my phone or it would be super slow. Restaurant food was really tasteless. About $150 and didn't finish our meals although staff was nice and the drinks were good the food couldn't be helped. Usually watch TV to wind down at night but there were only a few channels and there wasn't anything to watch. Couldn't connect my phone to the television to stream Netflix or any other app, really outdated

Superb

Save the trip from going...

Liked: It was a beautiful room that had a nice view
Disliked: The refrigerator wasn't cold enough for my things, they had no toothpaste or mouthwash and this happened to be a trip where I was exhausted and wanted to be relaxed after a busy work day but when I called the lady at desk she could have saved me a trip of walking down to desk after I asked for toothpaste and they had none.