Four Points By Sheraton San Diego, San Diego

Four Points By Sheraton San Diego Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

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Superb

Nice

Liked: Was good at the need just to sleep few hrs as arriving the front desk berry friendly
Disliked: I was told that for the resin I was that night the parking be at no charge I did have my soon on Sharp and wife was whit my kid at the leaving was charged 50 dolls for parking I just need to go so I say do what need to be and thanks

Very good

Liked: Clean and accesible
Disliked: No free breakfast

Disappointed it cost us twice...

Liked: We got booked in the Sheridan by the ocean but wanted the one we eventually stayed at. Called and talked with someone at Expedia who said they would book us and refund the other stay but it showed up on our cc as a credit and then disappeared. So it looked like we paid twice for one stay. Not happy
Disliked: Followed thru with what you said was gonna be done. You should make this right. My phone number is 916-626-1539

We had a very good...

Disliked: The heater did not work in our room. Notified staff two times.

My room had smell

Liked: Booking.com
Disliked: It’s outdated

Very good

Exceptional

Affordable & Comfortable

Liked: Bar & restaurant were inside. Lobby was peaceful
Disliked: Pillows and fridge can be updated.

Horrible

Liked: Bartender was pleasant and excellent customer service skills
Disliked: Bathroom had Fecies in the toilet when we first entered the room, bed was too high, the tub was stained with horrible black stains, the second room they sent us to had an extremely Large spider and web by the AC Unit which did not work at all and then the manager in charge ask us to stay in the lobby while her and a housekeeping staff try to locate a clean room and they went into five additional rooms which took around five fours to final find a suitable ADA Accommodations room, the night front desk mexican guy was horrible, the very worst customer service skills and would not give you water., would not speak to us and the morning breakfast was the worst breakfast, they gave us the rime parts of the watermelon., would not give us extra breakfast brown boxes to take to our room and she was very room mexican lady that was very rude and Andrew a Manager gave us a full refund for this stay, I will never stay at this Sheraton again.