I chose this hotel because of it's location to downtown and because I thought the price was fair. The front desk was very rude upon my arrival. They couldn't find my reservation and looked at me as if it was my fault. It took 20 minutes for them to realize that they should call Booking.com. No apologies for the wait. Didn't inform me of an 'incidentals' or parking fee (I assumed there would be charges) and simply charged my card. TV in the room didn't work. Noisy at night. Upon leaving the hotel I asked for the bill to look over before my card was charged. I received rolled eyes and the front desk girl said 'You mean I can't just charge the Visa on file?'. These reasons sound silly but all added up and my interaction was rather annoying. If the price of the hotel was any higher I would have been super irritated.

Liked: Walking distance from downtown.
Disliked: The front desk staff was extremely rude.

The area itself is unsafe,...

Liked: The room itself is well designed and esthetic.
Disliked: My sheets smelled of mildew and the room appeared to not have been cleaned before my arrival.

My stay was good except...

Liked: I liked the location and the staff
Disliked: Gym equipment was outdated and broken

Not worth it

Disliked: The bathroom was bad. It takes forever to get hot water from shower. If sustainability is a priority then hot shower should be immediate than wasting water let it heat.

Exceptional

We will not stay here...

Liked: Front Desk was very nice.
Disliked: The Elevators were so slow.Bed and pillows were very uncomfortable.Valet fee was really high and no self parking.

Exceptional

Exceptional

I stayed one night and...

Liked: Location
Disliked: One working elevator, no hotel shuttle, breakfast verbiage was not clear on if it was continental or complimentary to guests and the hotel did not honor my Booking.com reservation payment

Exceptional