The hotel was great. Very friendly people; comfy room; great view and walking distance to the venue. The only bummer was you had to pay quite a bit for parking in addition to the cost of the hotel.

Liked: Close to the venue; nice room; polite staff.
Disliked: A bit pricey for parking.

The hotel was very nice. The room was tiny, but very clean and nicely laid out. However, by no fault of Four Points, when we checked in we were told we had a reserved room, but the credit card used to pay was denied! I had to give them my credit card which they swiped for the room and I had a pending charge of 195 dollars on. I called your customer support line and spent half an hour stressed out about why I had to use my card after my card was charged in February. I was told everything was taken care of - now I'm just waiting to get my credit card statement to see if I'm going to be charged twice.

Liked: Cleanliness, comfort.
Disliked: 75$ hold on credit card, unmentioned.

Very good

Liked: The location was ideal, and was within walking distance to several tourist destinations (Liberty Bell, Redding Market, etc.). The property was clean, and housekeeping did a great job during our stay.
Disliked: I did not like that the room didn’t have a microwave. I also didn’t like the parking situation. Maybe a hotel not having a parking lot that’s officially associated with the property is normal in the city, I’m not sure. But that wasn’t fun to deal with.

Philadelphia was great and we...

Liked: Staff was very friendly. Not very knowledgeable about the area, but very kind and welcoming.
Disliked: It was easy to navigate and felt clean.

Exceptional

Clean comfortable room with a...

Liked: The room was clean, big (huge), great tee, big windows let the sun shine in the room
Disliked: The entrance of the hotel was old style

Exceptional

Liked: Location

Disappointing

Very good

Good

Pleasant