Four Points By Sheraton Ontario-Rancho Cucamonga Guest Reviews
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2.7 miles from Rancho Cucamonga centre |
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Tara G, Langley, visiting Glen Helen Amphitheater Tue, 3 September 2024
Liked: Very clean; great, friendly staff.
Jill S, Mesa, visiting Glen Helen Amphitheater Thu, 30 October 2014
Beds were comfortable. Clean environment. Easy, fast check out. Lots of good food and stores nearby.
Liked: We got to check in early which was a huge help so we could settle in then head for our day of music.
Disliked: Wish they provided room service late night.
Laura, Los Angeles Mon, 18 March 2013
Great thank you.
Liked: Great.
Rebekah, Los Angeles, CA Mon, 13 August 2012
I booked a Deluxe King bed room. I was not happy that I did not get the bed size I requested due to guests extending. I totally understand but would have liked an upgrade as I paid in advance. I was then placed in a non deluxe king room that was in a horrible location. We decided to go with a better location and have the deluxe room with the double beds. Not ideal but all turned out good. We got 2 free drinks and the lady (Kaci I think) ended up being very nice and did what she could to help. A little rough start but I would stay there again. The room was very nice; the hotel is new and the bathrooms are beautiful.
Liked: Very nice, new hotel.
Disliked: Didn't have the bed size I requested.
Loretta Thu, 2 January 2025
It was okay.
Liked: One of the main reasons my husband and I stayed at that hotel was for the location and for room service and for property having a restaurant that way we can eat there and wouldn't have to go out on New Year's Eve your staff failed to tell us when we made a reservations that the restaurant would be closed and there would be no room service that made me really upset especially for what you paid to stay there they should have let us know!!!
Disliked: The room was nice the hotel was clean I was pleased with everything except for the fact that there was no room service and that your staff failed to tell us that when we made the reservations you need to make sure your staff looks people know when they make reservations what is and isn't available to them!!#
Randy Thu, 2 January 2025
The worst sleep ever!! Never...
Disliked: Our room was wall to wall with laundry and ice machine . We were told only the first floor was available but someone was above us doing what sounded like moving furniture ALL NIGHT!!
Frankie Thu, 2 January 2025
Knotty Duvets!
Liked: Location, gym, pool. Check in process very smooth and nice, friendly front desk clerk.
Disliked: Bedding was gross the duvet had small balls of knots where the stuffing had balled up and was very uncomfortable (felt like rocks) and was on both beds. Requested new bedding and blankets from front desk and it took 2 hours and 3 calls to front desk. Finally after 3rd call front desk clerk brought himself. Very poor service, especially for cost of room.
Hernandez Fri, 27 December 2024
Exceptional
Liked: Convenience of location and cleanliness
Jennifer Mon, 23 December 2024
Superb
Samuel Sat, 21 December 2024
Exceptional
Victorya Wed, 18 December 2024
Exceptional
Nicholas Wed, 4 December 2024
Superb
Cardenas Tue, 3 December 2024
Exceptional
Jwu415 Wed, 13 November 2024
Good for last-min lodging
Liked: Convenient location, room was a good size and clean
Disliked: Heater didn't work, bathroom had a barn style door that did not allow for much privacy, limited options for TV choices, beds and pillows were too soft.