Exceptional

Good

Exceptional

Liked: The service very kind everyone
Disliked: The internet is not the strongest, sometimes gets disconnected

Wonderful stay in a fantastic...

Liked: We had an absolutely brilliant stay here. The location was fantastic, the staff were really helpful, the beds were really comfortable and everything was really clean. We felt really safe walking around the area, even at night (as 2 females). The staff helped us book a private tour to xochimilco that cost the same as an online group tour would've been and it was fantastic.
Disliked: The shower was a little weak (but was hot). We arrived early in the morning from the airport and were charged for a cup of tea that we actually made ourselves - the staff member then also asked for a tip(!) apart from this one odd interaction, the staff were otherwise fantastic and really helpful.

Better than expected!

Liked: Location, service, food, comfortable beds
Disliked: Nothing

Very good

Disliked: The breakfast buffet could have been better When you turned off the light switch it turned if the air conditioner/fan

Superb

Very nice hotel in one...

Liked: The restaurant food was very tasty though not a huge menu. The location was very central to the enjoyment of Roma and the neighboring barios.
Disliked: 2 of our rooms were unfortunately double booked with non-refundable condition. Inspite of the obvious double booking, the hotel did not refund even partially the money. Since it was for a 5-day stay, it was a significant loss.

Exceptional

Liked: Despite the amazing location, the night was quiet and I slept very well. Clean and comfortable.
Disliked: pricy