Four Points By Sheraton Louisville Airport Guest Reviews
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3.6 miles from Louisville centre |
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Alaina, Richmond Tue, 12 August 2014
Liked: Very friendly staff.
Disliked: For the price there was no microwave or mini fridge. The food at the bar was terrible!
Holly Mon, 14 April 2025
Perfect location for Expo center...
Liked: Ice machine broken on our floorMaid service didn’t come in our room and bring more coffee and towels while we were outOtherwise all good- friendly staff
Tracy Mon, 14 April 2025
Pleasant
Liked: Good: restaurant was DELICIOUS! The restaurant and bar staff were absolutely amazing!!! The room was spotless. Bad: overpriced hotel room for what it is, the pool room is outdated and the pool was dirty and FREEZING! We did not have a television in our living room area or extra bedding for the pull out couch bed. There was no garbage bags or extra toilet paper in the room. Breakfast was supposed to be included per booking confirmation but we had to pay $10 per person for a very basic hotel Breakfast that is normally free at most hotels. Overall it was a decent stay but, for what I paid I'll look for a better hotel next time.
Crystal Sat, 12 April 2025
Superb
Sarah Sat, 5 April 2025
Good
Liked: Breakfast was good, nice to have kids eat free.
Disliked: Loud as it is near airport. Had to wait for front desk staff to help us when we arrived - no one at the desk.
Robin Fri, 28 March 2025
Pleasant
Liked: Staff at the front desk was professional and helpful when asked for something. Liked the Bar/Coffee Stand option at the Hotel, but was not open often enough. Beds were comfortable and plenty of fresh towels provided. Parking was plentiful.
Disliked: Rooms are dated and DARK inside as you enter (Hunter Green is not a good color). Our Room had some nasty window treatments (panels) that were stained from something that looked like a liquid was thrown at them. TV remote was not working condition and missing back panel.
Marsharea Sun, 23 March 2025
Passable
Disliked: Pool wasn’t open
Beck Mon, 17 March 2025
Very good
Liked: Rose wuz great to deal with
Disliked: Guy in cowboy hat had a attitude and wuz very unwillingly to help.
Lynn Mon, 17 March 2025
Exceptional
Phillip Sun, 16 March 2025
Mostly good
Liked: Clean place, good location and nice staff
Disliked: Couldn't not use my card as payment with them in person but could online. Very helpful staff, had to double book to get a room and pay online and payment was excepted.
Phillip Sun, 16 March 2025
Mostly good
Liked: Good place nice staff
Disliked: The computer system would not except my payments even though everything else could. Ended up having to double book by paying online and could not cancel the other one