Very good

I came to the city...

Liked: Location was perfect for someone new to Edinburgh

Worth the stay

Liked: The hotel is in a prime location for exploring the city. Just a 4-minute walk from Haymarket Station, it was easy to both find thd hotel and catch a bus from the station to reach other parts of the city.The room exceeded expectations; it was cosy and well-decorated and had everything we needed. The only odd part was the switches to the bedside table and desk lights aren't obvious and we actually couldn't find them, but using the wall switches gave us the light we needed. Another positive is the bedside tables have USB-A and USB-C outlets as well as normal UK outlets to make charging your devices especially easy.Breanne at the desk was also particularly pleasant and helped us feel welcome and answered any questions we had.
Disliked: N/A

Very good

Exceptional

Liked: The staff were lovely and gave us a free upgrade and waived the early check in

Apart from that very good

Liked: Location
Disliked: Toilet seat loose, bathroom blind wouldn’t work, could have non slip mat in bath , & also safety hand rail .

Normal!

Liked: The location
Disliked: The water was cold,they never cleaned the room in 5 days,a lot of noise!!

Superb

Very disappointing. Not value for...

Disliked: Very disappointing. Room so unclean, floor full of hairs, bathroom shower not clean full of dirt and hairs.