Four Points By Sheraton Charleston Guest Reviews
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0.4 miles from Charleston centre |
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James, Monongah, visiting Charleston Municipal Auditorium Tue, 21 April 2015
Great place to stay. Walking distance to shows. Great bar.
Adams Sat, 26 October 2024
It made my stay away...
Liked: The staff, specifically Inez, are at the front desk. When you travel, your routine changes, and all your little conveniences from back home must be adjusted. A few things with the room took some maintenance, but Inez was on it from the word "go" to resolve any issues to my satisfaction. Furthermore, she willingly adjusted my hotel bill due to inconveniences beyond her control. Thank you for the teamwork ethic, and, more significantly, thank you, Inez, for your pleasantness, great sense of humor, and for doing well at your job.
Disliked: Some minor hotel issues. Their in-house menu could be updated, and a continental breakfast would be greatly appreciated.Based upon my observations, it looked like the staff at American Airlines stayed there, and I'm sure they could definitely use a little nourishment to deal with those daily Karen (both male and female).
Bryan Thu, 17 October 2024
Exceptional
Beau Wed, 9 October 2024
Great stay, clean room, friendly...
Liked: Seamless check-in with Mike, friendly and informative for my stay. It was late, and I needed rest from a long drive that day - they were able to offer me a late checkout to grab some extra sleep. The breakfast was nice. I was hoping for a buffet-style breakfast offering, but it was menu service. My server was prompt and friendly and the food was good, but priced as you'd expect a hotel meal. There was a small area for snacks and toiletry items and drinks - it was small, but covered most of the basics. The parking deck is attached to the hotel and was easily accessible. My room was very clean, well-appointed, and the air conditioning and heater worked well. The bathroom was clean and well-stocked with towels, washcloths, etc.. The television set had a great selection of channels. Most importantly, the floor was quiet and peaceful. I had a great view of downtown Charleston from my floor.
Disliked: I'd suggest a continental or buffet-style for breakfast - if being charged extra for breakfast with your stay, there should be more value included in the meal, more food options, and buffet-options if you're extra hungry.
Gary Thu, 3 October 2024
Good
Disliked: The place is a bit tired.
Patrick Tue, 1 October 2024
Exceptional
Liked: Located within walking distance of The Clay Center, and many popular bars and restaurants.
Disliked: A better staffed bar would be nice.
Sara Sun, 29 September 2024
Superb
Terrence Sat, 21 September 2024
Exceptional
Liked: Very professional and knowledgeable friendly staff. Clean and comfortable. Convenient and close to places to go.
Tiffany Thu, 19 September 2024
Very good
Disliked: Better beds more blanket options
Elizabeth Mon, 26 August 2024
Pleasant
Liked: Truly tired of not getting Daily maid service at hotel
Cassandra Thu, 22 August 2024
Poor
Liked: The location
Disliked: The room was dirty and felt itchy throughout the night.