Four Points by Sheraton Boston Newton, Newton

Liked: Very comfy beds.
Disliked: Nothing bad. Pool kinda small, but so nice to have access to one.

Superb

Disliked: Pool was too cold. Not heated correctly

The guest I booked for...

Liked: It was nice a tidy.
Disliked: The Manager was unprofessional none of the staffs seemed to be educated on a guest booking through a third party and kept stating their policy instead and tried to over charge and send the guest I booked for away and then tried to charge for a no show when he did indeed showed up.They also authorized the new amount without my authorization and did not speak to me first. A lot of unprofessional stuff went on and my rights felt broken.

Poor

Liked: The room was very noisy since the window overlooks the highway, so I couldn't sleep well. Secondly, we were flooded and some of my stuff got wet. I didn't intend to complain first, but when I left I got shocked they charged me 100$ for damaged bedding. I had chosen the hotel because it was the host hotel of the Worlds Natural Bodybuilding Championship and I was taking part in it. I was tanned and stained the towels with my tan a bit, but such stains are easily removable while washing. I don't agree I damaged the bedding there. If the hotel agreed to be the host hotel of such an event, they should have been ready for athletes covered with tan. All of the above ruined my overall experience.

Exceptional

Cambridge Visit

Liked: the location was perfect for our needs. the covered parking garage was very convenient.
Disliked: the outside of the windows in the room were absolutely filthy.

Very nice stay. Staff was...

Liked: Very nice hotel and clean
Disliked: Road noise would be my only concern but it’s expected in Boston.

Very good

Would not stay there again

Liked: The size of the room was OK however wardrobe space was ridiculously small
Disliked: The noise of the traffic/trains etc was horrendous - kept us awake most nights - all night. They obviously know this is an issue as they have a white noise switch to try to supposedly help - I have no idea why all it does is make more noise!