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AustraliaFour Points by Sheraton Alexandria Guest Reviews
Overall Average Score:
Good (3.85 out of 5)
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| 1.8 miles from Alexandria centre |
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Charlene Tue, 19 November 2024
Goos
Liked: Tv didn’t work well. Kept going on and off.
Disliked: Tv. Couldn’t watch tv
Cuevas Sat, 16 November 2024
Good
Liked: We didn't get breakfast
Disliked: Extra $35.00/night that was not mentioned on Booking.com!
Winkey-reed Thu, 14 November 2024
Exceptional
Liked: The ambiance and decor
Disliked: The size of the room for the price
Katrice Mon, 11 November 2024
Very good
Paul Sun, 10 November 2024
Good
Elizabeth Tue, 5 November 2024
Exceptional
Daniel Mon, 4 November 2024
Poor
Liked: I like that the place did not smell and was fresh.
Disliked: The walls on the rooms could be more soundproof. The hot water ran out quickly on the shower .the breakfast was included on my booking but showed not included in the facility. The breakfast was really bad as if they used low quality products and it was not really fresh and they only had 4 item to eat from . For the extra money I paid to eat there, it was not worth the money .Will not be staying there again.
Ashleylee Mon, 4 November 2024
Exceptional
Liked: The staff was amazing! The check in was easy! The food at restaurant was delicious! I will definitely be back!
Cesli Mon, 4 November 2024
Great staff, clean modern facility
Liked: The staff were absolutely amazing!
Disliked: A little out of the way
Olga Mon, 28 October 2024
Hotel itself is good. Service...
Liked: Location was good. Parking was good. Bed and pillows were great! Room was clean and comfortable. We were just passing by so we didn't see anything else in the facility.
Disliked: When booking it says breakfast included, well there is NO BREAKFAST!!! We were told that morning that we had to call the lil bistro type place and order it ahead of time, very disappointed. The greeter was RUDE. We walked in at 1130pm and there were 2 ladies in front one named Barbie and unfortunately I was able to get the rude one's name. We were barely in the door about 20 ft from counter and she turned around and looked at us and rudely asked "what you need"? She wasn't helpful at all and I did get very serious and short with her because being nice wasn't working, then she kind off changed a bit and then wants to call me honey and sweetheart...I don't need you to call me all that (i don't mind), but I just want you to be polite, respectful and welcoming, because we are paying to stay there!!
