Exceptional

Very good

Good

Superb

Nice clean hotel in a...

Liked: Loved the location. Close proximity to MVP arena for the concert I was going to, near the highway and places to eat. The room was clean and well maintained.Bartender at the hotel was divine (as was my drink) and check out staff Jennifer was a gem!!!
Disliked: Check in was rough. The guy was rude and pretty obnoxious. If I didn’t have an event I would have left that’s how terrible he was. Was told upon arrival there was a deposit which was not listed anywhere on booking.com so beware. The guy made me swipe two cards. He kept arguing that booking quoted the wrong price. Both of my cards were authorized to be charged over the total price that booking quoted as including taxes and fees. I found out when I checked my bank account before leaving on the morning of check out. Jennifer and Jose were kind of enough to assist. Waiting for the hold to be released on second card. Outside of check in, the experience was awesome.

Exceptional

Exceptional

Exceptional

thumbs down

Disliked: no breakfast, there was not coffee at all hours, i had to ask on sat morning at 630 for coffee, the staff did not give me my wake up call, they did appologize, i had to call the front desk at midnite and ask for the wild people above me to be quited, that didnt work, kept me up for another few hours, seemed more like a motel 6 or other low end pos hotel