Very good

Very good

Liked: The location was perfect, very close to everything in South Lake tahoe. The room was clean but outdated, very noisy beds, and night lamps wouldn't work. Staff was good, but we're out of extra pillows. The heated pool was good, the same as the jacuzzi. Really like the hot chocolate bar and s'more nights. The game room was also outdated, but fun. It's decent for families with kids

Pleasant

Great location, sad rundown facility.

Enjoyable and much cheaper than...

Liked: I liked that breakfast was included and that the rooms were comfortable and fairly well appointed. The sofa bed for the kids was slightly creaky, but they seemed to manage OK. kitchen had basics in it.
Disliked: It would be nice to have somewhere downstairs to leave your ski equipment rather than having to climb up the narrow staircases with them.

Good

Heavenly Views

Liked: Proximity to the gondola is unparalleled. Complimentary breakfast was a very nice perk each morning before hitting the slopes, and the happy hour wine social during the week was great as well.
Disliked: The property overall is a little dated , but, you just can't beat the location.

Not great

Liked: I like the central location, and the kitchens in the suites.
Disliked: I did not like the front desk girl who was very unhelpful and extremely rude. If I know she will be there again if we were to stay there I probably would not come with my family again. She was the front desk person on the night shift 2/10. Also we booked the suite with the sofa bed and it was the most uncomfortable sofa bed I have ever been on. It was sunken in and hard as a rock. No fitted sheets to put on it, not even a comforter, just a very thin small blanket to use for worth we had to call front desk to get another blanket and when we asked for a regular bed comforter she snapped back saying they don’t have comforters. Also the pillows were horrible! They were like a lumpy pillow case of socks!!! For $190 a night we expected much more comfort, care and hospitality.

Very good