Just ok

Liked: The rooms are beautiful and spacious.
Disliked: But: the rooms smelled smoke. I asked to change and the second room had a similar smell, maybe a bit less. Had to open window for a while. Would not stay here again because of that. Also, the lady in the restaurant at dining time was not very friendly. She rolled her eyes because I wanted another table that was set for 4 and not for 2. But both tables had 4 seats so she was just lazy to remove 3 plates from my table? For a 4-star hotel this is NOT ok. Food was good but quite greasy. Maybe use less oil to prepare your veggies. Otherwise the premises themselves are nice.

Exceptional

Perfect for us that were...

Liked: The extreme politeness at the reception and the spacious and very clean rooms
Disliked: Restaurant in the evening. However the very nice lady at the reception sent us to the hotel next door that had a lovely rooftop restaurant.

Good

Disappointed stay

Liked: The location is not bad. It's close to several fast food restaurants and they have their own parking facility
Disliked: The staff is not interested in their customers. Not friendly. Especially the staff at the front desk needs some improvement. Don't try the restaurant but go to Burger King near to them. For sure the food has a better quality. The AC in my room did not work. It couldn't cool down the room. Last but not least I woke up very early because of construction work in the hotel

Exceptional

Liked: We planned to stay for one night, but ended up cancelling another reservation and staying for two more nights :) The room was spacious and clean, the staff nice and helpful and it was very quiet at night. The hotel is close to the U-bahn station.

Good

Good

Focus on your guests and...

Liked: Clean good sized rooms well furnished
Disliked: This is three star at best. WiFi was useless, parking was additional cost and not mentioned when I booked. Coffee machine in room with no cups! Receptionist looked like she did not want to be there. After a long drive we were very disappointed, had far better stays at cheaper hotels. Need attention to detail. In the room there is a picture that has slipped inside the frame, it summed up the hotel.