FlowSuites Condesa - Adults Only, Miguel Hidalgo

Exceptional

We had a pleasant stay...

Liked: The staff was friendly and accommodated our late check-in. Our booking included a voucher for a free taxi from the airport, which worked well. The location was excellent, on a pretty street in the beautiful La Condesa neighborhood. The hotel and our room were attractive. The air conditioning worked reasonably well. Free wifi was provided, though the signal was weak or absent when we were in the hotel but not in our room (e.g. at breakfast). The breakfast area is lovely, on a balcony overlooking the street with fresh morning air (weather permitting).
Disliked: The shower in our room was too strong. We had to turn the pressure way down so it didn't feel like our skin was being pierced by needles. The handheld sprayer was better, but the switch did not seem to work so we were not able to use it except one day when the housekeeper apparently put it on that setting. Our room was facing the street, so we had a nice view but got a lot of street noise late (from revelers at a nearby bar) and early (from traffic). The breakfast was adequate but not great.

Very good

Exceptional

Good

Superb

Good

Liked: Location
Disliked: The front desk guy didn’t care much about the ac not working the first night and we didn’t get any discount or anything about that

Pleasant

Liked: Great staff and great location.
Disliked: The breakfast was just fair. Limited items. Fruit might not have been as fresh as possible. They need to give some attention to how the food items are placed and served. The bed was extremely firm - might not be best for some. Bathroom a bit worn - a couple items clearly needed simple repairs, and the bathroom floor had not been thoroughly cleaned. My main complaint is value - at $200 a night incl. taxes and fees, the space should have been in a bit better condition, if the price had been $150 a night for this location, I would accept that, at $200 for Mexico City, there should be no deficiencies.

We loved the staff, location...

Liked: Location was excellent.
Disliked: We were locate on the upper floor and roof activity was noisy. The air conditioning could use an upgrade. The shower floors are slippery.

Very nice hotel but missing...

Liked: Very nice and clean room. Nice view, comfy bed, lots of space, beautiful restaurant on the last floor with nice view as well. Very friendly and helpful stuff, but I had some issues and problems, please read below. All in all I think you can find a better value for that money in the city.
Disliked: First of all, when paying $150 per night you expect to have body or at least hand lotion of some sort in the room. They didnt have it which was a huge disappointment. With the weather being 80 degree almost each day and full sun, some body lotion is I would say a must. Again, my expectation for that price is at least to have basic amenities in the room. No microwave, no coffee machine. Mini fridge is way too small to hold anything bigger than just a few cans. Only one pillow on the bad for sleeping and very hard, having problems just squeezing it under my head.