Ficus Hotel Guest Reviews
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1.3 miles from San Juan centre |
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Denny Thu, 20 March 2025
Poor
Lisa Sat, 15 March 2025
Ok for one night.
Liked: Huge rooms
Disliked: You really need to tell guests it is a repurposed hospital. And parking is interesting. Better updated directions are needed.
Pedro Mon, 10 March 2025
A scam.
Liked: Nothing. This add is a lie
Disliked: Nothing. The hotel it’s on the 4th floor of a hospital and it’s completely freezing, entering through the emergency near a very decayed cafetería . Terrible receptioning. Complete lack of transparencia on where exactly is located. And how they used a hospital floor to do a hotel
Iris Tue, 4 March 2025
The stat was ok for...
Liked: Beds we’re comfortable,
Disliked: The TV Didn’t work , there was no one at the desk to ask for help , not enough towels .. it was a maze just to arrive to the hotel and to park
Hector Mon, 3 March 2025
Very good
Beerman Sat, 1 March 2025
Terrible, I deserve and expect...
Liked: Hi, i stayed at this hotel for 4 nights and it was terrible. Hereby I am requesting a refund of at least 50% of the price. I have send this to Booking as well but haven't heard anything back. I guess they only like positive feedback. Here are the things which were not in order: i had cold water, the curtains did not work, the window was broke, it was leaking water, there were ants, there were cockroaches, there was mold on the curtains, it was all very vert bad. I raised complaints at the personnel but all they told me that I could book another hotel. They did very little to solve the problems. This was the worst hotel I ever had. Without any doubt! Also, the location in a hospital (!!) was poorly communicated. Just ver very bad
Disliked: Hi, i stayed at this hotel for 4 nights and it was terrible. Hereby I am requesting a refund of at least 50% of the price. I have send this to Booking as well but haven't heard anything back. I guess they only like positive feedback. Here are the things which were not in order: i had cold water, the curtains did not work, the window was broke, it was leaking water, there were ants, there were cockroaches, there was mold on the curtains, it was all very vert bad. I raised complaints at the personnel but all they told me that I could book another hotel. They did very little to solve the problems. This was the worst hotel I ever had. Without any doubt! Also, the location in a hospital (!!) was poorly communicated. Just ver very bad
Glenda Sun, 23 February 2025
It was very quiet and...
Liked: I liked how clean it was!
Disliked: The parking location was not convenient at all. Specially at night and I was by myself
Thomas Thu, 20 February 2025
Disappointing
Liked: The restroom was not clean . I was very uncomfortable! The lady that was on duty on Feb 15 was soooo sweet I really liked her.
Disliked: Restroom was nasty . Not enough towels . Blanket very thin!
*kim Mon, 17 February 2025
Bad
Liked: Nothing
Disliked: Old facilities, no amenities.. Molded restroom floor
Alejandro Fri, 14 February 2025
We used it due to...
Liked: Sorry the hotel didn't offer any amenities, just a room.
Disliked: The cleanliness of the room. When we were leaving, as you should do, we looked under the bed to make sure nothing was left behind and there was a lot of trash. No parking available, no amenities other than the room.