Superb

Liked: Spotlessly clean. Large room. Beautiful location on the river. Excellent choice of food at breakfast.

An oasis of rest in...

Liked: All was fantastic.
Disliked: No problem anywhere in the service I enjoyed

Superb

Liked: Bar food was restaurant quality .staff very friendly

Will be back, amazing room...

Liked: The room was upgraded as it was our anniversary. Simply put, it was the best room we ever stayed in. The view of the river from our room was stunning.The dinner was amazing at Reeds Restaurant. The bar was extremely comfortable too. Just a little expensive compared to other hotels we've been in recently.
Disliked: No fault found. Everything went smoothly. Easy parking etc. No problems.

Our stay was excellent

Liked: Location was great and food was beautiful

Superb

Awful

Liked: Nothing
Disliked: Poor StaffSmell of sewage around the hotelAdvertised facilities not provided

Good

Liked: The breakfast was excellent and the staff were so helpful

Passable

Liked: Location is beautiful and the rooms are tastefully decorated.
Disliked: I understand there was maintenance work going on but don’t expect plastic on carpets and lifts. It didn’t present well. Especially the carpets in the corridors. Also, a fire alarm went off early yesterday morning 6:30 am. There was no apology made at check out or at the time when I checked at reception. It’s the little things that make a hotel great, a warm welcome and a willingness to help. One of the reception team was extremely helpful and kind. The food offering was very good and staff attentive in the restaurants. I would pay a little attention to rooms , hoovering under beds and behind chairs couches.