We were unable to stay...

Disliked: I mistakenly booked a room for 2 nights after our arrival. When we arrived at 10:30 PM we were told about our mistake. Because I made the booking on Booking.com the Fenway was unwilling to transfer our payment for Sunday Nov 17 to Friday Nov 15. The manager was also unwillingly to book a room for that night even though they had one. My husband ask him if he'd rather have us pay for that room or leave it empty and he said he could not book the room on site - that we had to go to the website. We sat outside trying to decide what to do and where to go, We finally found a room on clearwater beach and checked in after midnights. We were very disappointed in this Marriott Auto. Collection hotel's customer care

Exceptional

Liked: Cleanliness of the property.

Exceptional

Liked: The property is very accommodating, we rented bicycles ate in the onsite restaurant and went to roof top bar. This is the total package hotel

Exceptional

Very good

Superb

Superb

Exceptional

Exceptional