Exceptional

Good customer service

Liked: Service and very clean and location is very convenient and quiet place
Disliked: N/A

Superb

A perfect couples hotel

Liked: We stayed in room 115. It’s so worth the extra $ to have so much space and a big terrace. Comfy bed. Super clean building and the staff were excellent. We had breakfast included which was coffee, fresh juice, fresh fruit and 4 entree choices. The woman running this area was fabulous. So friendly and helpful. The toiletries were very nice. My husband enjoyed the soaker tub. It’s a cheap DiDi ride anywhere. There is a mall close by with an outdoor food court (get the pastor tacos) and a Soriana for wine. And no kids!!! This is why I chose this hotel. Wonderful all around.
Disliked: I didn’t care for the young woman who checked us in. I told her we had breakfast included and she said no. The next am I got it straightened out with a new reception staff after we had to pay for our breakfast - we chose items that we didn’t know weren’t included. No huge deal but annoying.

Will stay again especially since...

Liked: Quiet with comfy beds. Nice chairs and table outside rooms. Funky art. Yummy breakfast and beautiful presentation. Nice staff everywhere.
Disliked: Parking right in front of hotel is limited but street is right outside hotel with parking spots.

Exceptional

Nive

Liked: Didn’t get it. On booking it said included, Once booked it said not
Disliked: Coffee……2 people, one cup, one pod, one spoon. No creamer or sugar. Coffee is important

Kids splashing and crying

Liked: The property was well taken care of and te pool was clean and heated
Disliked: For a hotel that advertises all adults, not so good at filtering children out. There were kids in the hotel and in the pool

Exceptional

Liked: We were back in Guadalajara and stayed again at this great place. Friendly staff, great location and well equipped. . Friendly price.