Disappointing

Exceptional

Would definitely come back

Liked: We were traveling with a toddler, so we wanted a separate room so he could take naps and go to bed while we could still enjoy the fireplace, balcony etc and the 1 bedroom selection was great. The spa is felt overpriced - even for the Bay Area, but the minerals pools are so good. 24h gym also great and the lobby wine taste was a nice treat! I also want to thank Jesus at front desk, so nice and helpful!
Disliked: The fee of the spa day use even for guests was quite expensive. In my understanding prior to arrival, the fee for guests was discounted, but not what I have been told at the place. At the time of our visit, the pool bar was not open for the season yet - I did not know they were closed.

Very good

Not a 5 star experience...

Liked: Comfortable bed, welcome glass of sparkling wine on check in, bottle of red wine in the room was a nice touch. Staff provided a microwave, kettle and cot in our bedroom on request.
Disliked: Charging extra for parking and access to the sauna and steam room in what is meant to be a 5 star hotel felt ridiculous. We had no robes or slippers in our room. The lobby is very basic, restrooms off the lobby are outdated. Not a 5 star experience

Exceptional

Perfect Valentines weekend. Upgrade to...

Liked: Beautiful property and the staff/bellmen were very courteous and helpful

Very lovely, but we would...

Liked: The fact that it’s in Sonoma and it’s close to the heart of town. Also, the river stream that ran through the property was nice and all the chairs and tables set up by the gas fireplaces throughout the property offered a hang out spot outdoors
Disliked: No hot tub, the fact that you had to pay extra to use the hot tub seemed a little ridiculous to me. Also, our room did not come with robes. We had to call for the robes, and then they only brought one instead of two. Online I believe the picture of our suite that we had a clawfoot tub and the tub we got was small and part of the bathroom. It was different than advertised in picture.

Spectacular!

Liked: This is my second year going to this property for NYE and it's so much fun. This hotel has such old world charm - I love it!
Disliked: The hotel could use some updating but otherwise, it's perfect.