Crusty, old, disgusting.

Liked: The hotel can only be described as crusty and overpriced. I rarely write reviews but feel obligated to in warning other travelers. It was a nice location and front desk services were perfect. Those two things 1) location and 2) front desk service do not overcome this crusty and disgusting hotel.
Disliked: 1. Check-in time was not respected. I arrived at 2:35 with expected check-in at 3:00 PM. I did NOT expect to be checked in early. I simply wanted to be checked in at 3 pm and was happy to order 4x priced drinks on the 2nd floor until check-in. The person helping me said they MIGHT be able to accomodate the agreed 3 PM check-in and would text me when room was available. No text and at nearly 4 PM was checked-in.2. Dirty dishes everywhere. I am not a drama queen, but if I'm paying $300 per night you can't have dirty dishes outside rooms like the Red Roof Inn EVERYWHERE outside every single room. I could smell the rats. Outside almost every door were 1-2 day old room services dishes smelling like eggs in a dishwasher.3. 5G LTE Blocking with $25 per day WiFi. This hotel is using advanced routing technology to BLOCK your mobile data use. How do I know this? I work in technology. They are actively BLOCKING your phone to connect to its natural cell tower so they can upsell you on $25 per day wifi. I admit, if I was a business owner this is genius. Its like owning a car wash and spreading bird seed on all the cars so they poop and have to use your service.4. Bath tub water is not hot and the bath tub fits only an adolescent human. Hotel advertises every room has a bath tub. What they actually did is cut every bath tub in half and split it into a half bath tub and half shower. Unless you are actutually half the size of a normal human being you are then uncomfortable. Its almost like they said he likes apples and she likes pears so lets provide both so cut them in half, so each person gets some of what they want but only half. Its an incredibly stupid business decison.5. Room cleaning every 3 nights. Eh, not so much upset by this. It's one of thos Covid polices that never changed. You're a "luxuary" hotel, you're not but pretending to be.6. No modern anything. Want a USB charger by your bed that even the motel by the airport has?...

Exceptional

Exceptional

Best location in downtown Pittsburgh

Liked: Booked 6 rooms at the Fairmont Pittsburgh for my family attending a small intimate wedding in town. The stay confirmed my guess that the Fairmont has the best location/lobby setup of the downtown hotels because of its proximity to our dinner venue (also at the Triangle), a couple blocks walk to Market Square restaurants, and quick access to bridges to the major sports arenas. The lobby was bright, fresh and relatively new and it was great to have a Starbucks off the lobby. And the hotel bar on the 2nd floor was hopping on Saturday night!
Disliked: The Starbucks didn't open until 7am on the Sunday we were to leave for the airport for an 9am flight. There was also the Pittsburgh marathon with many runner and their families up very early. I suspect they have more than handful of business travelers flying in and out at all hours on any given day so it would have been nice to have free coffee available (self serve) in the lobby 24/7 or outside of Starbucks' hours, like we've been accustomed to with Fairmonts overseas and other high end brands. Also, but for a couple of folks at Reception (we became fans of Anant and Zumrud), the lobby staff at this Fairmont were not as helpful (like when we asked to borrow a pair of scissors to finish packaging wedding favors overnight or were desperate for coffee =\)

Perfect choice for Pittsburgh

Liked: Super comfortable and clean, friendly staff, great amenities, fantastic view and great location. It was easy to walk to restaurants and shops. Valet and bell services were great.

Superb

Exceptional

Liked: Beautiful place & extremely convenient to everything

Superb

Exceptional