location location location

Liked: the location and amenities (spa, hot tubs, great room, game room, staff are all exceptional
Disliked: the high end Viking and Bosch appliances were not working well and it was Thanksgiving!!

Very good

Location, location, location !!!

Liked: location, kitchen, awesome amenities like the spa and hot tubs and a great tea assortment!!
Disliked: I had to call to have owners items removed and several other items that were not provided in the room when it was made ready. They forgot to get my CC info on check in so I had to go back to provide that . For almost $1000/night I expected a bit more professionalism.

Superb

Liked: Location, room.
Disliked: We requested an early check in time of 2:00 and at 4:30 they said the room was almost ready and then at 5:20 they said it would be 20 minutes. For that kind of money we shouldn’t experience that. I went to the owners office and she realized that was not a good situation for us and she upgraded us to a 3 bedroom. Other than that it was perfect.

Exceptional

Exceptional

Liked: Very friendly staff, very accomidating
Disliked: The different elevators

Gorgeous location and facility!

Liked: Everything was beautiful and comfortable! Loved using the gondola ☺️

disappointing - we left early

Liked: Mountain Village is wonderful
Disliked: The site was not clean and is not a hotel - very confusing timeshare / condo complex. *No air-conditioning*. Garbage (beer cans, etc) from another room were left in hallway for 30 hours. This is nothing like a Fairmont hotel. Very little staff - management seemed to be a (timeshare?) sales office.

Exceptional