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Fairmont Empress Hotel eeee - (888) 608-6346
Fairmont Empress Hotel, 721 Government Street, Victoria, BC -(888) 608-6346
Area: Downtown Victoria
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BOOK ONLINE OR CALL - (888) 608-6346
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1292 Ratings)
0.7 miles from Victoria centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Overlooking Victoria's beautiful Inner Harbor this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel's elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Water sports
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Arabic
` Danish
` French
` German
` Italian
` Korean
` Malay
` Portuguese
` Russian
` Spanish
` Filipino
` Lao
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Kids' pool
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Fairmont Empress Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Debby Sun, 17 November 2024

Best place to stay in...

Liked: Stay on the gold level . Worth every penny.

2.5

Fair - 2.5 out of 5

Hayashida Sun, 17 November 2024

Passable

Liked: Location
Disliked: Very simple old lobby & rooms, no breakfast buffet

5

Exceptional - 5.0 out of 5

Maria Sat, 16 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Sarah Thu, 14 November 2024

A lovely place to stay...

Liked: Everything was great and well maintained. We were only there for a long weekend, and spent most of our time walking around/taking advantage of the city - but while we were inside it was spacious yet cozy, clean, and the staff were all attentive.
Disliked: If I were to get *really* picky, I wish that there was a bigger dresser/drawer situation for clothes in-room, and that the gym had a bit more space. I chose really quiet times to go in, but I went in once while there were 4 people and it felt very cramped/uncomfortable.

5

Exceptional - 5.0 out of 5

Scott Thu, 14 November 2024

Was the corner piece to...

Liked: The stay was fantastic. All the workers, staff, etc were world class and always super happy to help out. I loved how personal they all are and talk to guests like a long lost friend, making jokes, while also being incredibly professional.
Disliked: N/A

5

Exceptional - 5.0 out of 5

Felyn Thu, 14 November 2024

Stay was exceptional!

Liked: Everything! Stayed there with a group of friends and they made it well worth it for our 50th bday celebration.

5

Exceptional - 5.0 out of 5

Von Wed, 13 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Jennifer Wed, 13 November 2024

Fit for a queen!!

Liked: Excellent as always. Golden service.

4

Very Good - 4.0 out of 5

Rosalind Wed, 13 November 2024

Excellent location and friendly staff!

Liked: Location and friendly staff at restaurant
Disliked: The room was too small and there weren’t even any bottles of water!

5

Exceptional - 5.0 out of 5

Kacia Tue, 12 November 2024

Exceptional

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Fairmont Empress Hotel 721 Government Street, Victoria, BC