Menu
|
Fairmont Empress Hotel eeee - (888) 608-6346
Fairmont Empress Hotel, 721 Government Street, Victoria, BC -(888) 608-6346
Area: Downtown Victoria
(Map)
BOOK ONLINE OR CALL - (888) 608-6346
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (1286 Ratings)
0.7 miles from Victoria centre
BOOK ONLINE OR CALL - (888) 608-6346
Show Prices
Hotel Description
Overlooking Victoria's beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel's elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Check-in time: 16:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Arabic
` Danish
` French
` German
` Italian
` Korean
` Malay
` Portuguese
` Russian
` Spanish
` Filipino
` Lao
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Kids' pool
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Fairmont Empress Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Julie Mon, 7 April 2025

Beautiful hotel in great location

Liked: Cleanliness, friendly staff and accommodations. Location of hotel are wonderful. Valet was incre8nice.
Disliked: Not enough seating in the pool area.

5

Exceptional - 5.0 out of 5

Rita Mon, 7 April 2025

We had a wonderful time.

Liked: We went for our 40th anniversary and were upgraded to a one bedroom suite complete with a bottle of champagne. This was an amazing experience and we will definitely go back.

4.5

Wonderful - 4.5 out of 5

Jill Sun, 6 April 2025

A delightful experience. We will...

Liked: The staff was very friendly and helpful! The rooms were gorgeous and the beds were extremely comfortable! We benefited from the exchange rate so it was a very good value. Overall just a delightful experience!
Disliked: I was surprised at how noisy it was. Perhaps this should not have surprised me since the hotel is in the middle of the city but there was a lot of street noise - sirens, busses, etc. that could be heard in the middle of the night and in the early morning hours.

5

Exceptional - 5.0 out of 5

Linda Fri, 4 April 2025

A top notch hotel

Liked: Beautiful hotel with wonderful staff and delicious food. Very comfortable and warm and friendly.

5

Exceptional - 5.0 out of 5

Fernanda Wed, 2 April 2025

Amazing stay!

Liked: Location and facilities were great. The staff was amazing in the hotel and restaurants.Raymond, our server for the high tea, was so amazing with us when we were trying to figure out which tea to try, and they gave us amazing recommendations.
Disliked: The hot tub was usually crowded, and I was hoping they had a device to dry your swimsuit after the pool like in the hotel in Banff

2.5

Fair - 2.5 out of 5

Jane Sun, 30 March 2025

Passable

4.5

Wonderful - 4.5 out of 5

Bogdan Sun, 30 March 2025

Superb

4.5

Wonderful - 4.5 out of 5

Shauna Sun, 30 March 2025

Superb

5

Exceptional - 5.0 out of 5

Monique Tue, 25 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Dean Tue, 25 March 2025

Exceptional

Write a Review of Fairmont Empress Hotel
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Fairmont Empress Hotel 721 Government Street, Victoria, BC