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Fairmont Empress Hotel eeee - (888) 608-6346
Fairmont Empress Hotel, 721 Government Street, Victoria, BC -(888) 608-6346
Area: Downtown Victoria
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BOOK ONLINE OR CALL - (888) 608-6346
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1289 Ratings)
0.7 miles from Victoria centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Overlooking Victoria's beautiful Inner Harbor this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel's elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Water sports
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Arabic
` Danish
` French
` German
` Italian
` Korean
` Malay
` Portuguese
` Russian
` Spanish
` Filipino
` Lao
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Kids' pool
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Fairmont Empress Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Ernest Sat, 2 November 2024

Best of Old world charm,...

Liked: From the moment we walked in we realized this was a pretty special place. The doorman greeted us and took care of our bags and guided us where to check in. We went to the 1st floor check in and met Michael who checked us in. Our room wasn't ready yet , but was assured we would get a text notifying us. When we came back we were greeted by a young lady who's name alludes me. She gave us a mini tour of all the amenities the gold status awarded us. She was very thorough and kind. All in all we had an amazing three days at the Fairmont Empress. One more thing to take notice of was the shorter gentleman at the entrance, the doorman guided us to our destination everyday..he was so helpful.
Disliked: I have to say that there was one thing I didn't like.

5

Exceptional - 5.0 out of 5

Jtray220 Fri, 1 November 2024

Exceptional

Liked: Clean and the staff was very nice.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Simon Thu, 31 October 2024

Exceptional

Liked: Great hotel

5

Exceptional - 5.0 out of 5

Felix Tue, 29 October 2024

Exceptional

Liked: location

5

Exceptional - 5.0 out of 5

Randy Mon, 28 October 2024

Exceptional

Liked: Location, location, location.

4

Very Good - 4.0 out of 5

Xitong Mon, 28 October 2024

Nice stay

Liked: The room was in good size and very clean. The staff were all very nice. The bed was very comfortable.
Disliked: The bathroom was a bit small. I would also like some free bottled waters.

3

Pleasant - 3.0 out of 5

Francoise Mon, 28 October 2024

Okay but kind of frustrating

Liked: Vintage vibes always attracts me but I felt being ripped off when I was sent many ads informed me that they could offer me $300 something a night but I have paid more than $500buck a night even though I booked so long time ago. This really makes me feel like Booking tricks me.
Disliked: Location Location Location and the fame of vintage

4.5

Wonderful - 4.5 out of 5

Reshen Sun, 27 October 2024

Superb

4

Very Good - 4.0 out of 5

Michele Sat, 26 October 2024

Very good

Disliked: Dirty dishes and bags of laundry sit outside of rooms for along time. The gym, pool and spa area look dated.

5

Exceptional - 5.0 out of 5

Susan Sat, 26 October 2024

Exceptional

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Fairmont Empress Hotel 721 Government Street, Victoria, BC