Liked: Great location, nice friendly staff, very clean and comfortable.

Superb

areas of improvement

Liked: amenities were good.
Disliked: Upon arrival at airport called the hotel to obtain a ride that I prescheduled and was told someone will come at 3pm when I called at 220pm. Then was told the shuttle bus will not come till 315pm.Room was not cleaned on a daily basis and was not given clean towels to replace the ones used the day before, had to request them from front desk. Picked up from the mall by shuttle bus at 910pm instead of 9pm and was blistering cold.

There is close competition. I...

Liked: Location/flexibility and helpfulness
Disliked: Hair in bathroom toilet and shower

Very good

Very good

Liked: Location was perfect. Breakfast was very good with a nice variety (you don't normally see spinach quiche as an item at hotel breakfast buffets)! The bed was very comfortable and everything was nice and clean.
Disliked: Parking cost money (it was only $3, but still). The TV did not work and no one came to fix it when I told the front desk (even though they said someone would be there). We were bummed because we were hoping to settle in and watch some specials on TV while relaxing before lights out.

Very good

Liked: Staff was very accommodating. Room was clean. Within walking distance to Mall of America and resteraunts.
Disliked: They charged for parking in their lot during our stay. It wasn't much but I have never had to pay unless it was in a covered ramp which this was not.

Very good

The staff was great! Pillows...

Liked: Ok
Disliked: Noisy!

Exceptional

Liked: The property was clean and comfortable. We loved the pool and hot tub. The shuttle to the airport was very helpful. The best thing about this place was the staff. Everyone was so nice and went above and beyond to be helpful.
Disliked: Nothing