Very good

It was good expect for...

Liked: Location, Friendly staff, comfortable room, affordable
Disliked: I paid through Bookings.com and when I arrived I was charged again. I told the receptionist I was already charged and she said I wasn’t but if I was they would take care of it at checkout. Well I did pay through booking.com and had to leave hoping I would not be charged again through my other credit card because the receptionist had to make calls to corporate to fix it.

Very good

You breached my contract by...

Superb

Liked: Staff were amazing and the room
Disliked: Hot tub/jacuzzi needs cleaned

Will be back?

Liked: Everything! Great Services! Great people!
Disliked: N/a

Very good

Good

Coulda been over before it...

Liked: Breakfast had a huge selection of items, kitchen staff was amazing. Pool and hot tub was decent, pool coulda been warmer but hot tub was amazing. My kids enjoyed the pool a lot.
Disliked: My room was dirty, I had my 2 children with who were suppose to sleep on the couch pull out bed and when I removed the cushions I was horrified. There was dirty sheets on it, sunflower seeds all over the bed and floor underneath, dirty paper towels. It was absolutely disgusting. I told my children’s father and when he spoke to the girl at the front desk she told him because I booked thru a 3rd party there was nothing she could do. Since when does the way I booked have anything to do with the cleanliness of their rooms. When he told me this it didn’t sit well with me and if it wasn’t already how late or if my children weren’t with I woulda demanded a refund and left but my kids and I just wanted to sleep so I called down to the front desk and she tried to tell me the same thing as my kids father but I wasn’t ok with that answer. Then she asked if I wanted new sheets, and I asked if someone was also gonna come and vacuum and clean the mess up which then she finally said she was just gonna see if she could change my room, finally she switched our room. My 2nd room was much cleaner but I wouldn’t stay there ever again.