Fairfield Inn & Suites by Marriott West Monroe Guest Reviews
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2.8 miles from West Monroe centre |
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Sharron Mon, 2 December 2024
Horrible Hotel Stay
Liked: Location
Disliked: The room was on the 1st floor, it was very noisy. the water was brown, only two towels were in my room. The bed was very uncomfortable. The air unit in the room was very loud when it was on. You here water gushing from the upper rooms all night!!.
Kevin Sat, 30 November 2024
Not again
Liked: Marriot motels are nice, but good luck on service.
Disliked: Had a question about billing, it appeared was charged twice. Was told I would have to want on my bank statement to find out. Manager would not talk to me and staff would not provide a printout if credit was given. Called corporate, no help at all left me on hold, then hung up on me.
Denise Mon, 18 November 2024
Only one night but great...
Liked: Clean , convenient, comfortable,friendly staff
Erika Sat, 16 November 2024
Exceptional
Eddie Sat, 9 November 2024
Very good
Liked: Location
Latoya Tue, 1 October 2024
Very good
Kelly Thu, 26 September 2024
Superb
John Sun, 22 September 2024
Regretting my choice to stay...
Liked: Location
Disliked: Overflowing trash cans for several days. Trash on the floors and entryway to hotel, lack of exhaust in bathroom which caused much humidity in the room. Excuse me for this but, the cheesy toilet was so shallow that my scrotum dipped into the water while seated. Thats a true statement, not trying to be rude or joking. Couldn’t believe it. The staff spent a fair amount of time just hanging out and talking. Not what I would expect from a Marriott property. This location needs new franchisees or management or both. I do realize that when bookings are high, nothing else seems to matter, but things change. Bookings are high in this area for now, but will people come back? They will if nothing else is available of course.
Evelyn Thu, 29 August 2024
Exceptional
Martha Sat, 24 August 2024
Wonderful stay
Liked: Atmosphere very nice, staff were very friendly and accommodating, breakfast was wonderful especially the scrambled eggs
Disliked: I booked two rooms 316 and 315, room 315 was left off the list for service, otherwise It was a wonderful