Liked: Staff were very helpful and friendly. We checked out late and valet staff were very efficient and had no problems getting our vehicle.
Disliked: No room service menu in the room; when called front desk was told to come down to get one; when went down they told my daughter they would bring one to the room - we never received one. We had to look the menu on line before placing an order.

Room was clean and inviting.

Liked: Staff made us feel very welcomed and were quick to answer any questions we had during our stay.
Disliked: Nothing.

Good

Liked: Location, 24x7 coffee in the lobby
Disliked: Alternate day service, minimal breakfast, window curtain screws sticking out close to the bed (got injured).Booking duration also messed up (wrong checkout date in the system).

Exceptional

Very good

A perfect getaway far from...

Liked: Breakfast was ok. Location was perfect. Everything was close by, metro, restaurants, museums etc.

Good location for National Gallery,...

Liked: I chose this location because I had stayed there 12 years ago and knew the location was within walking distance of the National Gallery, the Smithsonian Portrait Gallery/American Art Museum, and the METRO. I also liked being within walking distance of great restaurant choices on 7th St. Breakfast options were excellent (crustless quiches, bacon, sausage, 3 kinds of fresh fruits, great coffee, etc). Liked the hooks in room to hang coats, as well as the closet and the safe. The bathroom porcelain no-slip flooring is very nice.
Disliked: The pricing was really high. I realize prices fluctuate depending on day of the week, time of the year, etc. But the cost of the room for two nights was not worth the room. The room was fine, although the furniture (with drawers and old-fashioned nightstands) is not practical. The Holiday Inn Express has figured out that most short-term stays require a reinforced ledge for two large suitcases (not drawers). Vanity in bath and toilet could be a little higher for usage.

Awesome.

Liked: The location. The friendliness of the staff.
Disliked: Nothing.

Very good

Very good

Pleasant

Disliked: I understand the lack of available parking, however, the valet parking fee appears excessive. Your establishment is not a four or five-star hotel, and charging $55 per night, plus additional fees and taxes, is unreasonable. The total cost for two nights of valet parking amounts to almost $200, which is exorbitant.