Liked: Staff were very helpful and friendly. We checked out late and valet staff were very efficient and had no problems getting our vehicle.
Disliked: No room service menu in the room; when called front desk was told to come down to get one; when went down they told my daughter they would bring one to the room - we never received one. We had to look the menu on line before placing an order.

Room was clean and inviting.

Liked: Staff made us feel very welcomed and were quick to answer any questions we had during our stay.
Disliked: Nothing.

Exceptional

Exceptional

Exceptional

Superb

Hotel was fine for our...

Liked: MOST of the people we encountered were super nice and helpful. My husband is celiac and the kitchen staff were very helpful trying to let him know what he could or could not eat. That was much appreciated. Loved that it was right by the Capital One Arena.
Disliked: While most of the ladies at the front desk were extremely polite and helpful the one that checked us in was very snarky. (I wish I would have gotten her name, but unfortunately I didn’t.). She was very snarky when I said we couldn't figure out where to park for the valet parking. She informed us the entire way around the hotel. All well and good but when there are 2 buses it makes it hard to see any signs or the name of the hotel for that matter. Other than her all the rest were extremely polite.

Very good

Exceptional

Liked: Loved this experience, hotel staff was very helpful & friendly, Valet parking was great! Great prices,very clean,can't go wrong with this place. We will be booking here for future events in DC!

Comfortable stay

Liked: The ladies at the front desk were very helpful and nice.The breakfast staff were great.The breakfast was good.
Disliked: A cleaning staff in the lobby was mopping, wet floors as I sat in the chair. The floor was very wet and slippery as we were checking out on 2/27 around 11 am. She was mopping just inches away from my feet.

dirty, grimey, scummy. exactly what...

Liked: It's close to capital one arena
Disliked: The very large yellow stain that was on the bed sheet when I first arrived they wasn't taken care of until the next day