The room was wonderful as...

Liked: The room was very clean, roomy and comfortable, as always. This is our go-to place when visiting my daughter at UMass Amherst. The free breakfast was delicious and we love WEBS yarn which is in ealking distance! In the past three years we have stayed here and it never disappoints!!

Good

Liked: Excellent location New clean room
Disliked: I thought Booking.com advertised rate did not match what I had to pay.

I recommend this modern, clean...

Liked: Clean and convenient. Nice linens. Modern.

Good

Liked: Breakfast was good and included options for everyone. Decent wine and snacks for sale which was convenient. Very clean and reasonably quiet. Very nice staff.
Disliked: TV was flaky and kept restarting, but once we finally got to a streaming channel it worked well. Beer selection for sale was not that great. No IPAs for example. These are minor nits. Overall we enjoyed our stay and would return. Requested extra pillows and didn’t receive them.

Superb

Exceptional

Very good

Liked: Was very happy to see the breakfast ready with breads and coffee at 6:30 am. We had to leave earlier than 7 am.

Great hotel close to Northampton

Liked: Service at check-in; breakfast; room size and the fact that there were two queen beds; good size bathroom; TV with streaming options; proximity to Northampton; good thermostat for AC and heating; plenty of parking; fridge, microwave, ironing board and hair dryer in room
Disliked: Just minor nitpicks - could have had a telephone shower as well; could add some international sockets to the sockets in the room

Exceptional