Exceptional

Overall a good stay.

Liked: Staff was great.
Disliked: Hotel was under renovation. There were some unusual odors or smell noticeable which were some what uncomfortable.

Very good

Very good

Horrible. Staff were really nice...

Disliked: No hot water. Water was a tiny bit warm. My room was next to the elevator. I could hear it through the walls. I couldn’t sleep. My room was hot. This hotel was embarrassing.

Very good

Disliked: I wasn't able to get a room closer to the elevator which was really needed...

The facilities were fine and...

Liked: Breakfast was fair.
Disliked: I use a walker because I have two bad knees and asked to be put near the elevator, but I was put all the way to the end of the hall.

Exceptional

Liked: Breakfast for the kids & location
Disliked: Pool area was out order

Friendly Staff - Everything Else...

Liked: The staff was very kind and friendly. The location, despite ongoing renovations, was lovely as well.
Disliked: The bathroom sink was broken, there was grime in the shower and mildew on the bathroom light, the beds were very uncomfortable, and I was unable to upgrade the Internet at all. The staff would say they would have their IT team call my room to get it sorted but the call never came.