Excellent staff, the front desk...

Liked: Great location, friendly staff.

Good

Liked: The hotel was comfortable but front desk staff was a little rude
Disliked: The staffs attitude

Exceptional

Liked: Everything
Disliked: Nothing

For the value… worth it!!

Liked: Breakfast, the beds, clean rooms,location
Disliked: Bathroom soaps needed to ask for, and no cleaning overnight? Room phone didn’t work

Pleasant

Unhelpful reception staff. Breakfast is...

wonderful stay.

Very good

A catastrophic experience

Disliked: I have to admit this was an absolutely catastrophic experience, it would be almost funny if it would not be so sad all that went wrong... But let me describe my experience: - We arrived by car around 5 pm, there was a huge mess of cars parked in the "10 min" check-in zone.- We had to park quite a bit farther from the hotel and then carry all the luggages for some way, gave then key to the valet service- At the check-in a huge line, it seemed that even though there were rooms available these had not been cleaned yet so people could not check in. - After waiting in line for a good hour the receptionist tells me that the room is not yet available, so I must wait a bit more. - Then seemingly random people, some of them who had been after me in line get called to the receptionist desk and receive their keys, I am still waiting (with my wife and 9-year old daughter). - As I position myself again in the line the receptionist calls up my wife, who had not been at all in the line before. I make myself on the way to the desk, but the receptionist tells me : "Sorry Sir, you need to wait, there are other people waiting here longer than you". You can imagine my surprise being told that my wife and daughter who have not waited in line at all would have been waiting longer than me...- So it was quite clear that the receptionist was giving away the rooms by personal preference.- Finally got the room after a total wait of well more than 2.5 hours. - In the room the AC unbelieveably loud, when turned off it gave out heat, it didn't just close- So we spent the night between starting the AC and staying awake because of the noise and turning it off and sleeping until it became insupportably hot...- And also the noise from the street was well hearable from the room- NEVER AGAIN!