We had a wonderful stay. Great hotel. Great customer service. Only bad thing was being above the pool. A bus load of school kids checked in on our second day and they were out in the pool until well after 10pm and it was very loud!

Liked: Very clean; very nice.
Disliked: Pool side noise.

Exceptional

Satisfied

Liked: Cleanliness
Disliked: Nothing

Satisfied Customer

Liked: Staff, Breakfast, Location, Senior Handicap facilities
Disliked: Having to pay for Parking...

Superb

Exceptional

It’s an okay place to...

Liked: Close to Sea World
Disliked: Air conditioner was to close to the bed and kept freezing my feet. There was no way to redirect the airflow. Thermostat seemed to need calibration too. The toilet seat was also loose and the refrigerator was very noisy.

Good location to see family...

Liked: Good location. Coffee downstairs was good.
Disliked: Paid parking via QR code. It wasn't $8 per day parking. Two days cost me $19.49. Just a hassle to pay for parking separate. Breakfast was poor quality eggs, poor quality sausage, sugary stuff or starchy carbohydrates. Bed was too soft.

Exceptional

Good

Liked: Size of the room and bathroom were fine. Very clean.
Disliked: Stayed three nights. The last night there was load music from 9:00 pm till 1:00 am. Coming from one of the rooms. Called the front desk, they said they would check it out. The load music did not stop. Could not sleep. Was very disappointed.