Very good

Liked: Stayed here for the Seventeen concert and it was great! The location was close to Frost Bank, the staff was super friendly and the room was comfortable !
Disliked: Parts of the room were a little dirty/old so I went in with my own sanitizing products.

May think twice twice is...

Liked: We did enjoy the shuttle ride going to downtown San Antonio and bring us back
Disliked: We stayed in room 332. They gave us a handicap room. The bed was too low and they did not have any other rooms available. Smoke alarms kept on going off whenever my wife used the hairdryer and whenever the next room to us was using their dryer the alarm will go off in the morning around 6:30 AM.

I love to visit San...

Disliked: We did not get the room we had selected online. I had reserved a king suite with a sofa. When we got up to our room, it had two beds. I wanted one king bed with sitting area. My husband and I enjoy sitting down watching TV on the sofa when we stay in a room. That's why I paid for a suite. I talked to the staff. They offered me a $20 credit which in my opinion was not enough I paid $251 for the room.

Exceptional

Passable

Good place to stay in...

Liked: The location of this hotel was a bit far from the River Walk, however Free Shuttle was an absolute hidden gem that we did not expect. Recommended!
Disliked: Nothing really - good value for money

It was great

Good place with room for...

Liked: Friendly staff, big room, comfortable bed and well equipped gym.
Disliked: Noisy and smelly aircon. The breakfast choices were very unhealthy except the apple and orange. At breakfast everything is disposable. Plates, cutlery, cups etc. A lot of waste.

Very good