Superb

Great time in a great...

Liked: The breakfast was pentiful. There was a variety of options. In addition, the hotel was close to a supermarket which is very convenient when traveling with family. I like that their shuttle took us to the tourist areas and had designated times to pick us up. I love that they took us to the airport after we checked out.
Disliked: If I had to nit-pick at one thing, the hallway was a little too chilly. But that's a minor detail. The stay was great. No complaints.

Satisfied with my stay

Liked: I arrived at the airport around 1:20pm. The free airport shuttle was nice. They also allowed early check- in. They also provided a shuttle to Market Square and the Riverwalk, though I did not take advantage of this service. I mostly walked to town. It is walking distance to Market Square. There is an entry to the River Walk approximately .3 miles away. There is an H-E-B supermarket about .2 miles if you need to get some groceries. They also provide a decent breakfast.
Disliked: I think the dining area is a little small so when there's a lot of people getting breakfast, it can be a bit cramped. And for two nights, it got a bit loud. There were over 40 rooms occupied by high school kids for a band competition, if I recall correctly. They were loud even at 11pm in the evening. But I survived that. Other than that, I was fairly satisfied with my stay.

Exceptional

Very good

Liked: Stayed here for the Seventeen concert and it was great! The location was close to Frost Bank, the staff was super friendly and the room was comfortable !
Disliked: Parts of the room were a little dirty/old so I went in with my own sanitizing products.

May think twice twice is...

Liked: We did enjoy the shuttle ride going to downtown San Antonio and bring us back
Disliked: We stayed in room 332. They gave us a handicap room. The bed was too low and they did not have any other rooms available. Smoke alarms kept on going off whenever my wife used the hairdryer and whenever the next room to us was using their dryer the alarm will go off in the morning around 6:30 AM.

I love to visit San...

Disliked: We did not get the room we had selected online. I had reserved a king suite with a sofa. When we got up to our room, it had two beds. I wanted one king bed with sitting area. My husband and I enjoy sitting down watching TV on the sofa when we stay in a room. That's why I paid for a suite. I talked to the staff. They offered me a $20 credit which in my opinion was not enough I paid $251 for the room.

Exceptional

Passable