few words

Liked: location
Disliked: toilet didn't flush well and sink would not drain but would go down

10 Of 10

Liked: Front Desk Associate upon arrival was excellent. Very Friendly.
Disliked: N/A

Bad

Disliked: I got a text saying my card didn’t go through, so I called the number and spoke to the reservation department and told him that I had a debit card to update because the one on file had gotten stolen. The reservation department said Everything should be good. I could just pay arriving at the hotel, arriving at the hotel, I was advised that my room had been canceled and they had no available rooms that night. I was literally looking for a hotel room for two hours with my grandson that has autism. The front office clerk did not even apologize or even knowledge if they could help me on something.

Great place to catch a...

Liked: The staff was excellent and friendly but they are seriously overworked, the poor front desk lady had a 22hr shift..even so still did her job w a smile
Disliked: The parking use to be free, and I thought that was a nice perk of staying there, the fee is minimal but I would have liked to been informed of change when I booked..I miss the shuttle, tried to call for an Uber upon return but phone wasn't answered, so I paid on my own. Due to understaffed I'm sure

Passable

Liked: Good location
Disliked: Had to check out a day earlier do to family emergency. Got charged for that night. Lady at front desk told me she could not help me that and haven't heard from Booking eventhough I called, sent a message and wrote an email

Stay was great. They treated...

Liked: How close it was to the airport

Poor

Liked: Location
Disliked: The room was hot..the shower water was cold and they had teens running down the hallway knocking on doors and room phone did not work

Exceptional

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