Disappointed

Liked: Location
Disliked: Arrived and told no ac in room. They would supply us with a table fan and we could put it near a window. Had no working elevator so being seniors, we chose the first floor. They on,y had one room left . The breakfast left a lot to be desired.Staff says they are closing soon for a full renovation. Wish we knew this in advance. There is several other hotels in that locations for us to choose from. Very disappointed, it was a quick visit to our daughter who lives in Webster.

Not good

Liked: Good
Disliked: No air conditioning.was uncomfortable to sleep

Passable

Exceptional

Glad we stayed here for...

Liked: The cleanliness, the beds, the location and the renovations.
Disliked: The front desk staff was not engaging. We waited quite a long time to check in with no one else checking in or out.

Pleasant

Liked: the room was comfortable and nice
Disliked: the breakfast was horrible and very disappointing after enjoying the nice room

Good

Liked: Size of room, closet. Friendly front desk person.
Disliked: Pillows - all too soft. Wasn't happy about what appeared to be black mold in the shower. Three separate areas where the top of shower and ceiling met.

Exceptional

Adequate, clean, functional

Liked: The breakfast, the room. Room location in relation to breakfast area and entrance.
Disliked: #1. Received notice on day of water shutoff instead of prior notice. #2. Room cleaning was to be every 2days. At one point it was 4days between cleans. #3 internet updates didn't allow for stream ch to be viewed