Fairfield Inn & Suites by Marriott Plattsburgh Guest Reviews
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3.5 miles from Plattsburgh centre |
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Maureen Thu, 2 January 2025
Very good
Matthew Fri, 27 December 2024
VERY disappointed
Liked: Facilities were clean
Disliked: No hot water and I was told the wrong times for breakfast
Heidi Mon, 23 December 2024
Good
Liked: Breakfast bar is average. attendant was not paying attention and taking care of refilling items at the busiest time of the morning. coffee and food items were empty while s/he sat on her phone. We chose to eat elsewhere the second day. Room was clean and comfortable and location was convenient.
Disliked: breakfast was average, coffee poor. In room, refrigerator not functioning properly, shower door difficult to open. Front desk attendant uninterested in hearing about these issues and stated "we don't have a maintenance person".
Carol Sat, 21 December 2024
Very good
Andrew Tue, 26 November 2024
Good
Liked: Great location, good breakfast, Reasonable price.
Disliked: Pool area needs serious cleanning, expecialy the bathrooms that were way below expectations . . .
Cheney Mon, 25 November 2024
It was a comfy bed...
Liked: Welcoming
Disliked: Our tub had some mild mold/mildew
Jerry Tue, 12 November 2024
Good
Disliked: Credit card was initially charged $210, days later charged correct amount.
Roy Fri, 4 October 2024
Very good
Michael Wed, 25 September 2024
Exceptional
Disliked: Check in was alittle stressful and I had traveled in for a wedding. Their was some confusion about payment of the room I had already paid for. I was questioning why they needed my card and saying it was declined. I was later informed that it was for incidentals and would be removed after my stay which I am familiar with due to stays at previous hotels. Today I checked my statement and it charged me full price for the room again. This has been quite unsettling but I trust they are working on it and will do the right thing. Room was great but check in and out has been quite the process especially coming from out of town.
The Mon, 23 September 2024
Good
Liked: bed was comfortable room was cleanbreakfast was good
Disliked: our view was a bushdoor slamming all night