Exceptional

Exceptional

Superb

Liked: The Shuttle was great, running every 30 minutes.The breakfast was excellent, serving hot and cold food.

Superb

Pleasant

Very good

Liked: Close to the port and airpory
Disliked: Not close to restaurants

Very good

Passable

Liked: Rooms are clean and beds were comfortable. Shuttle to airport was on time and was flexible enough to drive to my terminal for departure. The choice of breakfast items was ok. Staff were ok, but could have been more welcoming and a smile doesn't hurt for a guest coming to your hotel for the 1st time after a long flight.
Disliked: There were only 1 elevators in the hotel and only 1 was working. And it was slow, would take time to open when it reaches the required floor. The shower gel and shampoo bottles in the washroom tub were empty. No one bothered to check. Staff in the breakfast area removed the microwave during the breakfast time but it was earlier available for guests to use, When asked to use to warm my milk, I got a simple 'No' as answer, as if they didn't care. Had to make do with cold milk! Also, they put a veg sausage in the same container as a pork burger, sharing the same hot plate. Who would do that!

Exceptional