Fairfield Inn & Suites by Marriott Memphis East/Galleria Guest Reviews
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15.7 miles from Memphis centre |
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Bennie Mon, 18 November 2024
Nice hotel but could use...
Liked: The staff was great. Friendly, always smiling and helpful.
Disliked: They didn't clean our room as requested. Half the outlets in the room didn't work. The bed was lumpy, the comforter was dirty, the breakfast wasn't good.
Pamela Mon, 11 November 2024
Horrible experience traveling a long...
Disliked: The appearance was not acceptable! Reception area furniture was not clean!!Elevator carpet was filthy. The TV did not work and we had no hot water for Friday night check in or neither days that we booked. No room cleaning either days or clean sheets or towels either days! We want a discount on the rooms cost. We traveled to Memphis for a dear relatives funeral, with an elderly Aunt. The stay at Fairfield was the worse ever experience! I did leave a complaint at the front desk when checking out for the manager! Disappointed customer! Pamela Adams
Natassha Tue, 22 October 2024
Poor hotel
Liked: The elevator wasn’t working for my entire stay of 4 days, the TV wasn’t working…the bathtub had no stoppers…the bathroom mat was dirty on arrival…,the breakfast was horrible…they didn’t make fresh eggs…no fruits or anything else…,customer service was poor…I can go on and on…don’t expect this of Marriot
Disliked: Will never be staying here ever or recommending anyone else
Gene Tue, 8 October 2024
Very good
Mandy Tue, 8 October 2024
Decent and good breakfast
Liked: Lots of good places around
Disliked: The carpet had wholes in several places throughout building. Definitely time to replace and renovate
Christine Mon, 7 October 2024
Passable
Michelle Wed, 18 September 2024
Very nice
Liked: Friendly staff, nice and clean, and great breakfast. Very peaceful and quiet
Brandi Wed, 11 September 2024
Exceptional
Royce Mon, 29 July 2024
Disappointed
Liked: The staff was pleasant.
Disliked: The entire facility was TIRED. Torn carpet, broken tiles, and the list goes on. I recommend it be taken off your hotel listing.
Liz Wed, 17 July 2024
Exceptional