weekend trip with family

Liked: Hotel was nice, clean; our room was great; had sitting area with pull out sofa separate from bed, so that was nice as we were able to watch tv without sitting on the bed. Location was good, easy to get too, on/off freeway. Pool area clean. Great hot water in the shower, which is sometimes hard to come by. Daily housekeeping, so room was freshened up with clean towels which was nice.
Disliked: Breakfast was very basic, expected a bit more from Fairfield Inn. That being said the attendant working did well keeping it stocked. Pull out sofa mattress was thin, could feel springs. Minimal water pressure when using shower. Also, our second night there, the extra tv in the sitting room did not work; not sure if housekeeping bumped it somehow but it was all static. Wasnt a big deal and did not report as we were checking out the next day.

We love this hotel, but...

Liked: The location and the staff was so nice. We go on a shopping trip every year in November and we have stayed here the last 4 years and we love it. The staff at the desk is always so nice and d a polite, and friendly
Disliked: We had family staying with us for the first time and altogether we had 4 rooms. Which was in different names. One family had joining rooms they have adult children so needed two rooms with two showers. One of their showers wasn’t working and they were told four or five times they would send someone to fix it while we were out shopping or eating. It was never fixed and they always had to go to front desk or call front desk to ask about it. When we checked out the situation still had not been resolved.

Exceptional

Superb

Exceptional

Superb

Liked: The courteous staff and the room was amazing
Disliked: Different options for breakfast. Would have loved bacon

Exceptional

Good

Superb