Superb

Liked: I have always said that the person at the front of any business is the face of the business. Madison at the front desk was exceptional and definitely set the tone for a great experience. You only get one chance to make a good first impression and Madison nailed it.Everyone was friendly and accommodating which is a definite reflection on a great management team. My compliments to the entire staff for making our stay special in Helen Georgia .Rick and Mary Miller from Florida.

Exceptional

Excellent!

Liked: Everyone from the staff to the other guests staying were super friendly and made our stay very enjoyable!

Relaxing

Liked: The woman who checked me in was amazing. She was so kind and professional and even upgraded to accommodate my Aunt who last min wanted to tag along. I asked for a rollaway bed but she instead upgraded me to a suite. The room was clean and spacious. My Aunt is a very early riser so having a suite was great so when she awoke at 4am my much needed sleep wasn’t interrupted. The hotels esthetics were inviting, modern and most importantly clean and comfortable. I needed extra wash clothes and the same person who checked us in was at my door with them in 2 minutes. The pool and workout room looked very inviting. I only wish we could have stayed longer to use them. This trip was just a get out of town for a night for some self care and also turned out to be an escape from the chaos of what Helene left in my little town in upstate SC. I will definitely be back.
Disliked: That I couldn’t stay another day to just relax. Helen GA is nice but really only a day trip since its only 2 hrs from home. But if I need another night to escape from my reality it’ll be at this location.

Positive experience

Liked: Cleanliness and friendly staff
Disliked: N/A

A nice relaxing stay.

Ok

Liked: As expected
Disliked: Too expensive

Disappointing

My stay was Wonderful and...

Liked: The location of property and how nice my room was and clean,also how helpful the staff was with directions that I needed for the places I was checking out.