Exceptional

A wonderful 10 night stay...

Liked: A great hotel with fabulous, fabulous staff! Everyone we encountered was friendly, super helpful, and accommodating when approached.Location - excellent!! Close to Baxters Mall with an abundance of shops and restaurants. Celebration Pointe about a 25 minute walk awayRoom - spacious, exceptionally clean, well maintained and importantly pet free. I know the pet thing can be divisive but for people like me with allergies this was very important. Gym - functional and enough for my needs Modern equipment and ALL of it in working order!! Plenty of clean towels, a water machine and wipes for cleaning the equipment when finished. The AC could probably benefit from being a little cooler, but that's about it.Pool - small but perfectly formed. I only used it once and it was nice to have pool towels freely available.Self service laundry - a fabulous bonus!! Cheap to use and available 24/7. Both the washers and dryers appeared new and were easy to operate. Housekeeping - worked tirelessly all day long! Rooms were cleaned to a high standard and the communal areas and hotel exterior were the same.
Disliked: Breakfast was disappointing by European standards. Very repetitive, highly processed and not particularly healthy (high fat, high sugar). All the equipment was disposable, and there was a high amount of single use plastics in use, with no attempt to encourage waste to be separated for recycling. That's aside, the staff worked exceptionally hard to keep the breakfast area clean and well stocked, and it was always possible to get a seat. Also, the close proximity to the grocery store meant we were able to stock up on healthier breakfast cereals and food options after 3 days.

Peaceful

Liked: was quite and comfortable after a long day of driving
Disliked: N/A

No complaints

Liked: Nothing more to add

My stay was awesome

Liked: Safety and cleanliness
Disliked: Property was good

Very good

Superb

Nice comfortable stay

Liked: Location, clean, and staff was friendly.

Very good

Liked: All the employees were very friendly. The room was comfortable and clean. Breakfast was very good. They always had fresh fruit.
Disliked: Elevator buttons didn't work properly. Then 1 of the 2 elevators was totally out of order.