Fairfield Inn & Suites by Marriott Des Moines Altoona Guest Reviews
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11.2 miles from Des Moines centre |
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Logan Sun, 13 April 2025
Exceptional
Teresa Fri, 11 April 2025
Thought we spent extra for...
Liked: Front desk staff was friendly.
Disliked: I recently stayed at this hotel and, unfortunately, the experience left much to be desired. While the room was very clean—which I appreciated—that’s where the positives ended. The air conditioning was broken, and with no fans available and windows that didn’t open, the room quickly became uncomfortably warm and stuffy.The beds were rock hard, making it difficult to sleep, and the hot tub was so hot it was unusable. Breakfast was another disappointment, as it started too late on the weekend for me to take advantage of it before heading out.The most frustrating part of my stay was dealing with management. I was reassured on two separate occasions that my room would be refunded due to the issues I experienced, but that refund never came through. The front desk staff was courteous, but management failed to follow through on their word.Overall, the lack of comfort and poor follow-up from management left me very disappointed with my stay. I will not be returning.
Sarah Tue, 1 April 2025
Superb
Liked: Very clean and comfortable room. Hot tub was good but too much chlorine and too hot. Great space, decent breakfast. Very good location and very clean.
Nicolette Tue, 1 April 2025
Goid
Liked: Desk clerk was welcoming and gave info on pool and breakfast times.
Disliked: The price was alot considering we did not check in until 8 pm. We were traveling back home and decided to stay as we were tired
Nicole Mon, 31 March 2025
Exceptional
Becky Thu, 13 March 2025
Superb
Liked: We had a suite with a beautiful view overlooking a pond. The room was very clean and the breakfast was great with a nice variety of choices. The location was convenient with many nice restaurants, shopping, and recreation options nearby. The lighted mirror in the bathroom was especially appreciated for makeup application. I would definitely stay at this hotel again.
Angie Mon, 10 March 2025
It was everything we were...
Liked: It was clean and well maintained
Disliked: Nothing
Brent Sat, 8 March 2025
Exceptional
Kaylin Mon, 3 March 2025
Will definitely stay here again
Liked: Enjoyed the suite, was super clean and comfortable.
Nichole Sat, 1 March 2025
Very good