Priceline was unable to help adjust our stay.

Liked: Location.
Disliked: Priceline.

Everything was great from the time I checked in until I checked out. All of my needs were met. The room was clean to my satisfaction and the amenities were great. I would definitely utilize this hotel again when I am in Columbus.

Liked: Everything.
Disliked: Nothing.

We would stay at this hotel again when in Columbus.

Liked: Comfortable room; great staff; wonderful breakfast.
Disliked: None.

Stayed here for a visit to OSU for 2 nights. Overall, just an average property - guess I expected a little more. Basic room - was clean and everything in working order in the room. Disappointed there was not a fridge in the room - that would be a nice addition. Pool is very small, one of the smallest I have seen in a hotel of this type. Hot tub not working during my stay. Breakfast offerings are adequate, but I felt it was not as good as what I might find elsewhere. Might not stay here again if I find something else in the same price range.

Liked: Clean; good location.
Disliked: No fridge; hot tub not working.

Exceptional

Superb

Liked: The hotel was clean and the staff very friendly. The only issue we encountered was the in room coffee maker and coffee. The tray that comes in the coffee pack was too small for the coffee maker. So we could not brew the coffee. Unfortunately we had to be at the hospital for my surgery before the breakfast area was open and had to get her coffee elsewhere. That was the only minor inconvenience.

Great stay, close to OSU,...

Liked: Rooms were clean and comfortable; good location to OSU and campus. There was a shuttle , we didn't need it but it was good to know it was there. Front desk staff very friendly and helpful!
Disliked: All was good.

Exceptional

Liked: The staff was very friendly the shuttle drivers were the BEST!

Very good

Liked: The staff was very professional at check in and at check out.
Disliked: I saw a few pest in the hallway.

Wife had surgery at OSU...

Liked: excellent!
Disliked: Billing and email receipt could have been a little better!

The rooms and location was...

Liked: the location was great, the rooms were clean and comfy.
Disliked: the person checking us in was not very friendly to me, my fiance and the my daughter. I also told her that I wanted to use a different credit card than I booked the rooms with, I swiped the card twice; once for each room but she charged the card I said not to use. That was not very good for my bank account and why did I have to swipe the new card twice if she wasn't going to do what I asked? The breakfast was not the best at all and I have had several hot breakfasts, there was very limited choices and the waffle machines were not working right.

Superb

Exceptional