Exceptional

Superb

Felt duped and misinformed!

Liked: Bed was comfortable and room was clean.
Disliked: Booked room 2 hours prior check-in. Upon arrival was told there was a mandatory "boil water alert" placed by the County so water was undrinkable, no coffee would be served and showers could be risky. Even though the alert was issued hours before I made my reservation neither Booking.com nor Fairfield Inn and Suites mentioned this on their websites. I could have traveled 25 minutes to another town where this wasn't an issue and the water was safe. I was told at check-in that the hotel could sell me water. Absolutely no accommodations were being offered to guests including a discount or refund. I contacted hotels in the same location and was told they were providing water free of charge to their guests. I recognize the water issue was not in the hotel's control but believe the hotel could have handled the situation better. Had I known of the water issue I would not have booked this hotel.

Superb

Liked: Clean and friendly!

Exceptional

Very good

Just passing through

Liked: It's right off the highway, easy off easy on. Breakfast is included. Welcoming area for you to enjoy your food. Outdoor swimming pool, well maintained. Close to gas stations and restaurants. Close to nature, the mountains n historical places. Staff are friendly n helpful. They go the extra mile. Rooms are clean n fresh. It was quiet. It had all the modern conveniences. I highly recommend.

Great place to stay in...

Liked: Room was big, clean and comfortable. Staff was friendly. Breakfast was better than most.

Exceptional

Liked: The place was immaculate. Staff was more than friendly!